Zehra Jewels

At Zehra, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and protect your data when you interact with our services. By engaging with Zehra, you agree to the practices described below.

Information We Collect

Personal Information: When you place an order, we collect your name, contact number, address, and email to process transactions and deliver products.
Payment Information: Payment transactions are securely processed through trusted gateways. We do not store credit/debit card details.
Communication Data: Any messages or inquiries you send us via WhatsApp or Instagram are stored for customer support purposes.

How We Use Your Information

To process and fulfill your orders, including shipment and payment verification.
To communicate order updates, promotional offers, or service-related notifications.
To improve our services based on customer interactions and feedback.
To comply with legal requirements and prevent fraud.

Data Security

We implement strict security measures to safeguard your personal data from unauthorized access, loss, or misuse. Payment transactions are conducted through encrypted gateways to ensure data confidentiality. Only authorized personnel have access to customer information for operational purposes.

Sharing of Information

We do not sell, rent, or distribute your personal information to third parties. Information may be shared with trusted logistics partners solely for order fulfillment. In compliance with legal obligations, we may disclose data when required by law enforcement or regulatory authorities.

Your Rights

You may request access to your stored personal information and update or correct it if necessary.
If you wish to delete your data, you can contact us, and we will process the request within a reasonable timeframe, provided it does not interfere with legal or transactional obligations.
You may opt out of receiving promotional communications at any time.

Policy Updates